Start with the idea. Not the specification.
Tell us the idea, where the friction is, or what you are trying to improve. We start by understanding the workflow and the problem, then work out what a useful system would actually look like.
We read what you sent
A person reads it, not a scoring model. What we are looking for is the workflow behind the request rather than the request itself.
We talk it through
We walk the process as it runs today, including the parts done by hand, and find where work waits, gets re-entered or quietly drops.
We agree what the problem is
We write down what is actually going wrong, in your terms. If we cannot agree on that, there is nothing worth building yet, and that is a valid answer.
We tell you what we would build
If there is a fit, you get a written scope and a price before any build starts. What it would do, what it connects to, and what it costs to run.
Not sure which of these you are? That is fine.
Most people arrive with a problem rather than a specification. Working out what should actually be built is part of the job, so pick whichever of these sounds closest and tell us the rest in your own words.
Workflow automation
Admin that gets re-done by hand every week, and slips when someone is busy.
AI systems and agents
You want AI in the business, but not the kind that sends a customer something wrong.
Custom software and platforms
Off-the-shelf almost fits, so your team works around it with spreadsheets and memory.
Integrations
Your tools all work, just not with each other, so people are the integration layer.
Operations and reporting
You can feel how the business is going, but you cannot show it in numbers.
Product development
There is a real product in the manual work your industry still does by hand.
Before you write anything.
- What should I put in the message?
- Whatever is actually annoying you. The process that keeps breaking, the thing your team does by hand every week, or the tool that nearly does the job. You do not need to know the solution, and you do not need to write much.
- Do I need a specification already?
- No. Most people arrive with a problem rather than a spec, and working out what should be built is part of what we do. If you do have a specification, send it and we will read it.
- Can you work with the tools we already use?
- Usually. We wire into the platforms a business already pays for rather than replacing them, and part of the first conversation is finding out what connects and what does not. Bring the stack you run and we will tell you honestly.
- Is this only for trade businesses?
- No. The productised automation service is built for Australian trades, and that is where we know the workflows best. The studio work, custom software, AI systems, integrations and product builds, is not limited to any one industry.
- What happens to what I send you?
- We use it to answer you, and to provide our services if we go on to work together. We do not sell or trade it. Our Privacy Policy sets out how we handle personal information.
Have something in mind?
Tell us the idea, or what you are trying to improve, connect or build. The first conversation costs nothing and it is the fastest way to find out whether there is anything here worth doing.